Frequently Asked Questions
Everything you need to know about conscious fashion and shopping with Natural Instinct.
What materials do you use in your collections?
We prioritize the planet by using 100% organic cotton, recycled polyester, and sustainably sourced linen. Every fabric is selected for its durability and minimal environmental impact.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with Fair Trade certified factories that ensure safe working conditions, fair living wages, and zero tolerance for forced or child labor.
How should I care for my Natural Instinct garments?
To extend the life of your clothing and save energy, we recommend washing in cold water and air drying whenever possible. Avoid harsh bleaches and high-heat tumble drying.