Returns & Exchanges

At Natural Instinct, we want you to feel as good in our sustainable fashion as we do making it. If your purchase isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original eco-friendly packaging, ensuring all tags remain attached and the garment is in its original state.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.